Scala
Client

Trust Mediation are a group of over 20 independent specialist personal injury and clinical negligence mediators who help individuals and their lawyers to resolve claims and disputes. They are an approved NHS Resolution mediation provider.

Brief

In 2022, Trust Mediation approached Scala for their expertise to improve their overall market presence and communication. This included providing full marketing support and strategy, PR services, and a rebranding of Trust Mediation. In close collaboration with an external design agency, Scala crafted a comprehensive rebranding initiative including a website overhaul featuring improved top-level navigation, improved usability in areas of the website with high traffic, and a rebranding of the logo.

What we did

  • Development of a marketing strategy to coincide with the launch of Trust Evaluation and Trust Arbitration 
  • Rebranding including the redesign of the logo and creation of new logos for Trust Evaluation and Trust Arbitration 
  • Social Media Scheduling, copywriting, and delivery 
  • Provide PR support to highlight individuals within the business 

Ongoing Support

  • Social media management to increase followers, engagement and raised brand visibility regionally. Includes paid for advertising campaigns.
  • Regular updates to the website news and articles section
  • Creation of resources and guides for the website
  • Award submissions written
  • Identification of any PR opportunities
  • Monthly reporting on the effectiveness of marketing strategies
  • Event co-ordination
Natalie Rogers
Get in touch

Natalie Rodgers | Managing Director
NatalieRodgers@scala.uk.com

What our clients have to say:

"Scala are now an integrated part of our team. They do an all-round fantastic job, providing strategic advice as well as creating our new website and managing our social media presence.

Their enthusiasm. marketing know-how and unparalleled sector knowledge sets them apart."

Jonathan France, Managing Director.